Shipping policy

Veloura Beauty offers free shipping for all orders. Shipping options, delivery estimates, and tracking details are provided after checkout when available.

Orders are typically prepared within 1 to 3 business days after payment is confirmed. Delivery timing may vary by destination, carrier volume, weather, holidays, customs processing, and other factors outside our control.

Please enter your shipping address carefully at checkout. If an address needs to be corrected, contact us as soon as possible. Once an order has shipped, we may not be able to change the destination.

If tracking shows your package as delivered but you cannot locate it, please check nearby delivery areas and contact the carrier first. Our support team can help review the order information and next steps.

For questions about delivery, use the Contact Us page and include your order number so we can assist quickly.